Recent enforcement actions details

Case number: 
31747

Business:
Efficiency Solutions Comfort Services

Does business as:

Individual First Name:

Individual Last Name:

Attached PDFs: 

• Decision
• Direct Sales Prohibition and Compliance Order
• Notice of Administrative Penalty
• Reconsideration Decision
• Reconsideration Amended Admin Penalty
• Reconsideration Prohibition Compliance Order

Summary:

Contravention(s) and Outcome(s) 

• Failing to disclose the total price of the contract on five direct sales contacts, contrary to section 19(j) of the Business Practices and Consumer Protection Act

Actions Taken 

• administrative penalty in the amount of $4,000.00 to be paid within 30 days
• Direct Sales Prohibition Order preventing the business from entering into direct sales contracts or soliciting consumers into direct sales contracts for two months, during the period Sepetember 1, 2024 to November 1, 2024
• Compliance Order requiring all direct sales contracts to state total price of contract, expressed as a dollar value
• reimburse Consumer Protection BC partial inspection costs of $500.00 to be paid by August 30, 2024