Recent enforcement actions details

Case number: 
31713

Business:
Above and Beyond Funeral Services Corp

Does business as:
Devlin Funeral Home

Individual First Name:

Individual Last Name:

Attached PDFs: 

• Compliance Order
• Notice of Administrative Monetary Penalty
• Decision

Summary:

Contraventions and Outcomes

1. The Respondent violated section 5(1) of the BPCPA when they committed a deceptive act in respect of a representation in a funeral contract that a good to be provided was of a particular standard, quality, grade, style or model, when it was not.
2. The Respondent violated section 5(1) of the BPCPA when they made a representation in a funeral contract that a good to be provided was new, when it was not.
3. The Respondent violated section 2 of the CIFSR for failure to handle human remains in a respectful manner when in possession of human remains.

Actions Taken

Administrative Penalty of $7,500.00 for contravention one; Administrative Penalty of $11,000.00 for contravention two, totaling $18,500.00.

Compliance Order requiring reimbursement of $1,500.00 to Consumer Protection BC for partial inspection costs.