The actions in this notice are accurate at the time of posting and may not be updated. To check the current status of a Consumer Protection BC licensed business, please visit our website.
Consumer Protection BC has issued compliance orders against three funeral directors and/or embalmers for:
- Failing to complete the required education/training, contrary to section 38(1)(a)(b) of the Cremation Interment and Funeral Services Regulation, which requires funeral directors and embalmers to complete the following training every two years once licensed:
- (a) 6 hours of training in a program of funeral services that is approved by the director, if licensed as a funeral director, and
- (b) 6 hours of training in a program of embalming that is approved by the director, if licensed as an embalmer.
The funeral directors and embalmers subject to enforcement action are:
- Kim Ingenthron
- Issued an administrative penalty of $450
- Read the compliance order, notice of administrative penalty and the full reasons for the decision
- Wayne Kyle
- Issued an administrative penalty of $450
- Read the compliance order, notice of administrative penalty and the full reasons for the decision
- George McKenzie
- Issued an administrative penalty of $450
- Read the compliance order, notice of administrative penalty and the full reasons for the decision
Individuals who have not already completed the education and training requirements for the previous two-year period have been ordered to do so. The order also requires each individual to reimburse Consumer Protection BC for partial costs for the inspections in the amount of $150 within 30 days.
By law, the individuals have 30 days to request a reconsideration of the decision.
All money received from administrative penalties is deposited into the Consumer Advancement Fund (as required by section 169 of the Business Practices and Consumer Protection Act).
About Consumer Protection BC
Consumer Protection BC is a not-for-profit regulator responsible for overseeing certain industries and specific consumer transactions in the province. Their mandate is to license and inspect their regulated businesses, respond to consumer inquiries, investigate alleged violations of consumer protection laws, and classify all general release motion pictures.
For more information about Consumer Protection BC, to read their recent enforcement actions, and to learn about their inspection and complaint-handling processes, please visit their website at www.consumerprotectionbc.ca. You can also follow them on Facebook, Instagram and YouTube or read their blog for valuable consumer tips and resources.