Defective items

We don’t have the authority to help you with defective products.

Referral(s):

• Try to solve the problem directly with the retailer first.
• If you still can’t get your issue resolved, you can get a referral to a lawyer, go to Small Claims Court for civil disputes from $5,001-$35,000, or the Civil Resolution Tribunal for disputes under $5,000.

Tags: broken, warranty, return, refund