Legal services & complaint processes
What to know about work-related injuries
In the unfortunate circumstance, you or a loved one is facing a workplace injury or disease, we’re sharing information today from WorkSafeBC and the Workers’ Advisers Office about preventing injuries, making a WorkSafeBC claim and appealing a decision.
Posted on 2015-01-19 :: Comments (2)
How to request a refund from your credit card provider
Retail stores aren’t bound by any law to provide refunds or returns to consumers. Read on if you’re curious to know what’s involved with requesting – and potentially receiving – a refund from a merchant or credit card provider.
Posted on 2012-08-27 :: Comments (8)
How to write an effective complaint
If you are not happy with the quality of service or product, it’s important to speak to the business directly. You can start the conversation with a manager or the business owner in person or you can write a letter. In this post, we’re going to show you how to write an effective complaint letter.
Posted on 2012-08-13 :: Comments (10)
Excuse me, there’s a fly in my soup.
Posted on 2012-08-07 :: Comments (7)
Tips for negotiating with collection agencies
Posted on 2012-04-02 :: Comments (6)
The Office of the Ombudsperson
Posted on 2011-12-23 :: Comments (4)