Our laws

We are responsible for enforcing the following laws in BC:

While Acts provide high-level rules, regulations provide specific requirements. We are also responsible for enforcing the following regulations:

Regulations under the Business Practices & Consumer Protection Act

Business Practices and Consumer Protection Regulation
Consumer Contracts Regulation
Debt Collection and Repayment Regulation
Disclosure of the Cost of Consumer Credit Regulation
Fee Setting Criteria Regulation
Government Cheque Cashing Fees Regulation
High-Cost Credit Products Regulation
Home Inspector Licensing Regulation
Payday Loans Regulation
Prepaid Purchase Cards Regulation
Telemarketer Licensing Regulation
Travel Industry Regulation

Regulations under the Cremation, Interment and Funeral Services Act

Administrative Penalties Regulation
Cremation, Interment and Funeral Services Regulation
Fee Setting Criteria Regulation

Regulations under the Motion Picture Act

Motion Picture Act Regulations

Regulations under the Ticket Sales Act

Ticket Sales Regulation

Advocating for changes to BC’s consumer protection laws

The BC Government has delegated the responsibility to us for administering the Business Practices and Consumer Protection Act, the Motion Picture Act, the Cremation, Interment and Funeral Services Act and the Ticket Sales Act and the regulations associated with each of those statutes. We cannot change legislation or advocate for its change on behalf of anyone. If you have concerns about the legislation or want to advocate for change to legislation, you may wish to consider contacting either the constituency office of your local Member of the Legislative Assembly (MLA) or the ministry responsible for consumer protection legislation in British Columbia.