HomeComplaint AssistantStep 1 of 5 - Tell us about yourself20%Tell us about yourself I am a consumer I am a businessWhat is your complaint about?*The list below is our top five most common complaints. Some we can help with, some we can not. If the issue falls outside our authority you will be redirected to another page that offers other resources which may be able to assist you. Return/refund Quality of service Contract cancellation Fees and charges Product quality OtherDate of transaction* MM slash DD slash YYYY Type of business*Please indicate what type of business your issue is about. Debt collection and bailiffs Cemeteries, funeral homes or crematoriums Debt repayment agencies Home inspections Telemarketers Travel agents Credit reporting agencies Gyms and fitness clubs Payday lenders High-cost credit grantor OtherOther type of business*Name of business*City or town where business is located*AbbotsfordAgassizAldergroveArmstrongAshcroftBurnabyCampbell RiverCastlegarChilliwackColwoodCoquitlamCourtenayCranbrookDawson CreekDeltaDuncanEnderbyFernieFort St. JohnGrand ForksGreenwoodKamloopsKelownaKimberlyLangfordLangleyMaple RidgeMerritNanaimoNelsonNew WestminsterNorth VancouverParksvillePentictonPitt MeadowsPort AlberniPort CoquitlamPort MoodyPowell RiverPrince GeorgePrince RupertQuesnelRichmondRosslandSalmon ArmSurreyTerraceTrailVancouverVernonVictoriaWest KelownaWhite RockWilliams LakeOtherOutside of BCCity business located in if not listedAddress of the business (if you have it)How did you purchase the item or communicate with the business?* They came to my door At a home party At an auction I purchased online At a market At a trade show In the store The business called me I phoned the businessAdditional documentationAttach documentation to assist such as photos or a receipt. File types include pdf, jpeg, jpg, doc, docx and bmp. Drop files here or Select filesAccepted file types: jpg, gif, png, pdf, doc, docx, bmp, jpeg, Max. file size: 256 MB.Details about the issue*Please provide details about the issue you are experiencing including dates and action you have taken to resolve the issue.Desired outcome*Name* First Last Phone*Email Enter Email Confirm Email Preferred method of contact* Email PhoneYour location* Cariboo Lower Mainland Northern Rockies Thompson Okanagan Vancouver Island Consent*By clicking the submit button below, I acknowledge that Consumer Protection BC may share the information in this form with the business involved to facilitate resolution of the complaint. I authorize the release of this information to other agencies Consumer Protection BC feels may be able to assist in resolving my complaint. I acknowledge that the information contained on this form is true and accurate to the best of my knowledge. I am aware that Consumer Protection BC is not acting as my legal representative or providing legal advice. AcknowledgementCAPTCHA TweetShareSharePin0 Shares
