Social media has changed how we interact with our friends and family members – and even how we mourn the loss of a loved one. A blog reader recently asked if I could share a post about how to control what happens to your social media accounts after death. Here it is.
First of all, it’s important to understand Consumer Protection BC’s role with regards to the funeral services sector in BC. Our office is responsible for regulating the Cremation, Interment and Funeral Services Act, a law that speaks to consumers’ funeral rights and responsibilities in BC and to the licensing of funeral services and cemetery operators (amongst other things). While we don’t regulate social media or the sharing of private information, we always try to offer helpful consumer information!
Tips for managing a Facebook account
You have the option to tell Facebook in advance whether you want your account to be memorialized or permanently deleted. If you choose “memorialize,” your friends can write messages on your timeline in the event of your passing, but no one will be able to log into your account.
If you are trying to manage or remove medically incapacitated or deceased person’s account, you can use their online form.
Tips for managing a Twitter account
Verified family members or someone authorized to act on the behalf of your estate can ask Twitter to have your account deactivated.
Tips for managing a Google account, such as Gmail, YouTube, Google+, Drive and Blogger
Google has introduced a function called Inactive Account Manager. If Google determines that you’ve been inactive for a certain amount of time (set by you), your account can either be deleted or specific data can be shared with up to 10 trusted contacts (as specified by you).
Don’t forget that social media platforms change their features and policies often, so if this topic matters to you, it’s a good idea to stay up to date on their terms and conditions. We hope this information was helpful.
ADDITIONAL READING:
Steps to take following a death
Have you had “The Talk?” Top 5 things you need to know about funeral services
Cemetery and funeral services: do you know your rights?
My dad passed away 3.5 years ago and as executor I have been trying to have his facebook account cancelled, but no replies from facebook, and then suddenly once in awhile I see dad’s face on the “People you might know” bar that you can scroll across.
Hi Randy, we’re so sorry for your loss. I did a little digging around and I found an article on Facebook Help Center (click here for the link) and there is a special request form you can fill out on behalf of your dad. I’m not sure if you have already tried the online form but others seem to have had some success. I hope this information is helpful.
So ..where ,how do I sign up to keep Facebook account open. I don’t want any one to delete it.
Hi Lorraine, you can click on the link that’s on our blog, under the header “Tips for managing a Facebook account” and that page will give you more information as well as steps for memorializing your account.