Online purchasesOnline order didn't arrive? Learn what to do We are a provincial regulator. We license certain sectors and offer information and referrals to the public. What's new?News release: Door-to-door seller agrees to refund $113,000 to consumers following Consumer Protection BC investigation2026-07-16Business update: Is your business ready for changes coming to BC’s consumer protection laws?2026-07-16News release: Consumer Protection BC names new President and CEO2026-07-13More news... Learn how law changes will impact your business Issue with a subscription contract? Issue with an online purchase? Information for our licensed businesses Need to cancel a contract? Look up a business Hiring a home inspector? Salesperson at your door? Thinking of getting a high-cost loan? Sign up for consumer news and tips Recent consumer tipsBought FIFA tickets? Know your rights.Issue with a towing company? Here’s what you need to knowBooking an Airbnb? Here’s what to knowHow to stay active and save money this summer5 things to know before hiring a home inspector in BC6 tips to prepare for floods and wildfires in BCMore tips…
