We are a provincial regulator. We license certain sectors and offer information & referrals to the public. What's new?News release: Consumer Protection BC announces agreement with StubHub on ticket disclosures and refunds following Taylor Swift concerts2026-03-11News release: Consumer Protection BC alerts consumers outside BC about possible refunds from Spring Financial2026-02-18News release: New consumer protection laws take effect August 1, 20262026-02-09More news... Issue with an online purchase? Need to cancel a contract? Thinking of getting a high-cost loan? Information for our licensed businesses Learn your contract rules as a business Look up a business Issue with a car purchase? Salesperson at your door? Issue with an event ticket? Sign up to get tips & alerts Recent consumer tips10 tips to declutter and live with less5 things to consider in the first 10 days of your fitness membershipHoliday shopping online? Here’s how to protect yourselfOur top consumer tips for the holidaysOnline orders: who is responsible when you don’t get your package?10 details that must be in your fitness contractMore tips…
