We are a provincial regulator. We license certain sectors and offer information & referrals to the public. What's new?News release: Consumer Protection BC alerts HVAC customers of class action lawsuit2025-09-03Decision Summary: Vancouver funeral home fined for providing funeral services without permission2025-09-02Decision summary: Ontario high-cost credit grantor ordered to comply with consumer protection laws2025-07-15More news... Explore debt and borrowing resources Need to cancel a contract? Thinking of getting a high-cost loan? Information for our licensed businesses Learn your contract rules as a business Look up a business Issue with a car purchase? Salesperson at your door? Got a taxi complaint? Issue with an event ticket? Sign up to get tips & alerts Recent consumer tipsYour options if your flight was cancelled by Air CanadaHow to be an awesome complainerWhere can ashes be scattered?Your rights for choosing a casket or urn in BC5 tips to keep cool without AC this summer5 tips for setting up an “uh-oh” fundMore tips…
