Dealing with the death of loved one is a stressful time. We often forget that planning and implementing funeral services is a business transaction, which is especially difficult during such an emotional time.

Whether you are making plans for your own funeral or for a loved one, there are some things you can do to help you with the process:

• If you have a preneed contract, ensure it’s in a safe place.
• Tell someone the details of the contract and let them know where they can obtain a copy.  If you are pre-planning, shop around and compare prices.  Ask questions if you are uncertain.
• If you are entering into a preneed contract, ensure you know what services you are pre-paying for, what costs might be incurred at the time of need (such as food and flowers), and what costs may fluctuate (such as taxes).
• Make sure your budget includes other products such as cemetery markers or headstones.
• There may be restrictions on what size type of markers can be placed in a cemetery.  Ask before buying.
• If you are wishing to scatter ashes, ask the land owner before doing so.
• If you chose to have a private transfer of the deceased, there are specific rules that must be followed.
• Many segments of the funeral industry are licensed and regulated by Consumer Protection BC.  Know your rights and deal with a licensed cemetery or funeral services provider.

For more information about cemetery or funeral services as well as your rights and responsibilities,  please contact Consumer Protection BC toll free at 1-888-564-9963, via email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or look through our web portal at www.funeralrightsbc.ca. There are also more consumer tips available.

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