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Tips

Posted on:
27 February 2012

We received a suggestion to write a blog about over-charging for car repairs from our Facebook friend Justin. This is an issue our inquiry unit receives quite often so we thought this was a great blog topic!

Tips

Posted on:
20 February 2012

 Tax season is upon us and we would like to remind everyone that the due date to file your taxes is April 30, 2012. The deadline to contribute to RRSPs is February 29th 2012. Yes that’s in a few days! Did you buy an RRSP this year? Here is some general information about RRSPs.

Tips

Posted on:
06 February 2012

Are you planning a romantic dinner out on Valentine’s Day?  What do you consider when making your dining decisions?  Location, price, their inspection reports, consumer reviews, their commitment to local ingredients?  One of our staff members recently found out about the Ocean Wise program.   If eating somewhere that supports sustainable seafood, you may want to find out more about this program.

Tips

Posted on:
30 January 2012

Recently it was discovered that some babies became sick after eating PC Organics rice cereal, a product sold at Loblaw Superstores. Loblaws recalled the rice cereals to prevent any further occurrences as a precautionary measure and parents were advised to check any products they already had at home. You can read a related CBC news article here.

Tips

Posted on:
23 January 2012

Have you ever thought about how often you are asked for personal information? Whether it is for filling out a survey, entering a contest or returning an item, it seems like we are always asked for our names, phone numbers and email addresses.  As a consumer, you have the right to ask retailers about the type of information they are requesting of you, and what they intend to do with it.

Tips

Posted on:
09 January 2012

Now that all the New Year festivities have died down and we are making our way through the first weeks of 2012, here is an overview of the Top 10 Scams to watch out for. This list was created in collaboration with Consumer Protection BC, the Better Business Bureau of the Lower Mainland and the BC Crime Prevention Association.

Other Business

Posted on:
12 December 2011

“What’s your return and refund policy” is a question you should always ask before paying for your purchase at a store.  Retail sales aren’t bound by law to provide mandatory returns or refunds. There are dozens of different return policies that can exist at stores and in order to be a savvy consumer, asking that one question can save you a lot of frustration if you decide that outfit you splurged on last week really isn’t as amazing as you thought.

Tips

Posted on:
07 June 2011

In British Columbia, the first week of June has been proclaimed Seniors’ Week.  The provincial government has created a great website for seniors called Seniors BC which can be found at http://www.seniorsbc.ca/.  On this site you will find information geared towards seniors about topics such as finance, transportation and healthy eating.