30 April 2012
The Latest Scoop on Telemarketing
Written by Michelle
There are some interesting things happening with the telecommunications industry lately. As you may know, the Canadian Radio-television and Telecommunication Commission (CRTC) created a “National Do Not Call List” which has been helping Canadians reduce the number of telemarketing calls they receive. Here’s the latest news from the CRTC on how this process is going.
The National Do Not Call List was launched in September of 2008. It was designed to restrict telemarketing calls from Canadian businesses although there are a few exemptions. Some people who registered on the list found that they continued to receive calls and they were encouraged to report the calls to the CRTC. The CRTC took the information received and conducted a five month investigation to look into potential violations. On April 2nd, 2012, the CRTC reported that action was taken against 85 companies for breaking the telemarketing rules. 74 of these businesses were found to breach minor violations and 11 businesses were found to have made more significant breaches. Those 11 companies were fined administrative penalties of $41,000.
If you haven’t registered your telephone with the Do Not Contact List, simply read the information on this link and enter the phone number you no longer wish to receive calls to.
For more information on the recent media release by the CRTC, please click here.
Published in Telemarketing.
Michelle works in the Consumer Protection BC Inquiry Centre. She answers calls and emails from consumers and businesses on a wide variety of topics which makes her the perfect person to share her knowledge and experiences with you.