The Case of the Sweet Talking Swindler:  Ever had someone come knocking on your door trying to sell you something?  Do you know your rights when this happens?  In these situations, time is of the essence. Read this case to find out more!

The Case of the Greedy Grandson:  What happens if collection agents insist on calling someone who doesn’t actually owe the debt?  This is one area that Consumer Protection BC receives quite a few inquiries. Find out about your rights and read this case.

The Case of the Loan Shark Lender:  Have you ever used a payday lending service?  Do you know the new laws about payday loans and what your rights are?  This case has some great information about things to look for when you use a payday lender.

The Case of the Fraudulent Furnace Installer: When you pay a deposit you expect to receive goods or services in return. This being said, sometimes it is illegal for businesses to take large deposits.  It’s always a good idea to know your rights whenever you are giving money out in advance. Read this case to find out more.

The Case of the Desperate Debtor: Debt is becoming a more common issue that can be stressful to deal with. There are different agencies that are specifically meant to assist consumers with managing their debt and they all operate in different ways. To know what to look out for, read this case!


To read last year’s cases, check out a blog I wrote a few weeks ago here.


If you have questions about your rights and responsibilities as a consumer in British Columbia, please contact us toll free at 1-888-564-9963 or by email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .  Follow Consumer Protection BC on Twitter @ConsumerProBC and like us on Facebook for valuable consumer tips and the chance to ask us questions.