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Travel

Posted on
22 February 2011
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Be A Smart Traveller

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We are gearing up for another cold and wet week here in Victoria.  This is about the time of year where I’m dreaming of getting away to a place with great food, beautiful beaches, and lots of great snorkelling.  My more realistic travel buddy has reminded me that many things need to be put in place before we get to go anywhere. Who are we booking our trip with? Are our passports up to date? Are there any travel advisories on our destination?  What about booking accommodations and even excursions?

I want to remind consumers that booking travel through a licensed BC Travel Agent is a smart way to ensure your vacation runs smoothly.  It is the law that travel agents with offices in B.C. be licensed.  All these licensees are required to meet certain requirements and contribute to the Travel Assurance Fund (TAF).  The TAF is a fund of last resort that consumers can apply to when the services they pay for are not received, such as in the case of a business failure.  For more detailed information on the TAF, visit our TAF webpage.  

In order to ensure that you are booking travel through a licensed business, look for the “licensed by Consumer Protection BC” logo on travel agency websites. The logo can be seen in the picture above. You can also access our Active Travel Agent Search to confirm your agent is licensed and in good standing.

Consumer Protection BC does not oversee all areas of business around travel agents.  It is very important that you are comfortable with your purchase and carefully read through your documents to make sure you have everything in place for a great travel experience.  For more travel tips and things to keep in mind before booking a vacation, visit our Consumer Protection BC Travel webpage.

Last modified on 04 July 2011

Michelle works in the Consumer Protection BC Inquiry Centre.  She answers calls and emails from consumers and businesses on a wide variety of topics which makes her the perfect person to share her knowledge and experiences with you.

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